Shipping & Delivery

Shipping and Delivery policy

The process of products’ shipping and delivery is an essential part of the shopping process through HiPharma, where the task of goods’ delivery is our responsibility to bring the product in high quality according to the mandatory quality safety standards.

By using HiPharma delivery services, you agree to the following terms and conditions:

• The address to which the order is to be shipped must be written accurately, we are not responsible for product nonreceipt in the case the address was incorrectly given by the customer.

• Please check the cost of shipping, delivery and details of the process before approval and proceeding.

• If you encounter a problem in the delivery process, please contact our technical support team.

Cost of shipping and delivery:

• For delivery within Kuwait: delivery cost only 1.500 KD (One Kuwaiti Dinar and a Half).

• Shipping to gulf states: specified upon purchasing details.

Delivery timing:

To customers inside Kuwait, delivery is done within 24 hours.

To customers in Arabian Gulf countries, delivery is done within 3-5 business days.

Sometimes the delivery timing is less than the stated duration.

Our international officials are responsible for customs and shipping services.

Please ensure the address information is updated and add an available phone number during ordering process to avoid any delay.